FAQ

Turn off your water supply immediately to prevent further flooding. Then, contact us right away, and our emergency team will handle the rest.

Shut off the water supply to the toilet, typically located behind the toilet near the floor. If the water continues to rise, place towels or rags around the base to prevent overflow from spreading.

Evacuate the building immediately, avoid using electrical devices, and call us or your local emergency services. We’ll send a certified technician to address the issue as quickly as possible.

Try using a plunger or a drain snake to clear the blockage. Avoid using harsh chemical drain cleaners, as they can damage pipes. When we arrive, we’ll assess the issue and determine the best solution. 

Check for any visible leaks in your plumbing and ensure no faucets are left on. If everything looks normal, contact us so we can inspect your system and pinpoint the cause of the low pressure.

Check if the power supply or pilot light is off, and ensure there are no tripped breakers. If everything seems fine but the water heater still isn’t working, let us know, and we’ll dispatch a technician to inspect the unit.

If you notice a sewage smell, check for visible clogs in your drains or toilets. If you cannot identify the source, avoid using water in the house, as this could worsen the issue. Call us for a professional inspection and immediate attention.

If your sump pump stops working, turn it off to prevent electrical hazards, and check the float switch or power supply. We’ll send a technician right away to ensure your basement stays dry.